THE LANGUAGE OF APOLOGY
Most of us will keep wondering,”how come an apology has a language”? Well my dear,its the language we all know but only few Person’s use it.
You apologize not because you were actually wrong in some cases,you apologize because you value your relationship with the person.
There are 5 basic language of apology,According to Chapman and Thomas,
1. Expressing regret.
2. Accepting responsibility.
3. Making restitution.
4. Genuinely repenting.
5. Requesting forgiveness.
These listed language of apology are meant to be seen in us after we have wronged someone or we just want to apologize to save our relationships.
Expressing regret. What you’re trying to say with this apology language is: “I feel bad that my behavior has hurt you, or that my behavior has hurt our relationship”—often using the words “I’m sorry.” But those words should never be spoken alone.